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<h1><span>Why Attend?</span></h1>
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<p class="summary">#Understand how to use social media to achieve and maintain excellent customer service levels.<br>
#Learn how to convert social media conversations into business.<br>
#View how to measure the ROI of your social media efforts.<br>
#Learn how to manage your online reputation with Concentrix listening and engaging tools.</p>
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Your customers have been empowered by the growth of social communities and channels and are using these channels to learn about and discuss your products and your brand. These interactions represent both challenges and opportunities for your organization and should be tracked, managed and analyzed across hundreds of platforms, media and devices.
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<a href="https://ilovethiscompany.eventbrite.co.uk/">RSVP Now!</a>
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