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Caring for Your Teeth and Gums
Pain Diary
All About ADEs: Understanding Adverse Drug Events
Dress for Success: Choose the Right PPE for COVID
Crisis Management Guide
Think Palliative Care (Poster for Providers)
Think Palliative Care (Brochure for Providers)
Think Palliative Care (Brochure for Patients)
Planning for Your Future (Brochure for Patients)
Planning for Your Future: Know Your Choices. Share Your Wishes.
Palliative Care and Oranges: A Story About Managing Illness
Palliative Care Guidelines (Print Friendly Pocket Card)
Hospice Eligibility Guidelines (Print Friendly Pocket Card)
Palliative Care Facts (Notepad Example)
Palliative Care Fast Facts (WV Information)
Facts about Hospice Care (Brochure for Patients)
Annual Wellness Visit Assessment and Resource Toolkit
Caring for Your Feet
Learn tips for caring for your feet if you are a person with diabetes.
Type 1 Diabetes Awareness
Prediabetes Awareness
Referral to Palliative Care: A Checklist (Pocket Card)
5.5x4.25 size front/back pocket card.
Referral to Palliative Care: A Checklist (Poster)
11x17 size poster
Hypertension Self-Management Word Search
An answer key is available. Contact commhelp@qualityinsights.org.
Diabetes Word Search
An answer key is available, if needed. Contact commhelp@qualityinsights.org.
Annual Wellness Visit Phone Script Template
Annual Wellness Visit Checklist
Reference Guide for Vital Signs
A reference guide for health care providers addressing various vital signs.
Reference Guide for Ordering Labs
A reference guide for ordering labs for diabetes and chronic kidney disease diagnosis.
Adult Immunization Word Search
Increase education on adult immunizations with our word search for vaccinations preventing flu, pneumococcal diseases, and COVID-19.
2022 CDC Clinical Practice Guidelines for Prescribing Opioids for Pain
Be Safe with Needles and Disposal
Learn tips for being safe with needles and disposal of sharp items.
Physical Therapy Over Opioids
Physical therapy is often recommended as non-opioid pain management. This handout includes examples of exercises to do each day to help with pain management.
Respiratory Symptom Decision Tree
During the fall and winter months, respiratory infections may be circulating in your area. Certain infections can cause similar symptoms, such as flu, strep, etc. However, COVID-19 should not be ruled out as co-occurring.
Use this decision tree to help manage patients with respiratory symptoms.
Facts to Consider When Getting Flu and COVID-19 Shots Together
Diabetes: Ideal Values
Adopting a Standardized Blood Pressure Control Approach
QSEP Quick-Start Guide
The Centers for Medicare & Medicaid Services offers Targeted COVID-19 Training for Nursing Homes at qsep.cms.gov.
Jump-start your training with this quick-start guide.
Role of LTC Nurse in Antibiotic Stewardship
Keys to Success for SBAR Communication
Download our flyer with tips to successfully implement the SBAR communication standard at your workplace.
Home Health Resource Toolkit
GV Modifier: Rural Health Clinics and Federally Qualified Health Centers Attending Physician Claims
Medicare's Annual Wellness Visit: A Tune-Up for Your Body
Annual Wellness Visit: A Tune Up
Stop Stroke in its Tracks
Poster: Signs of Heart Attack and Stroke
PDSA: Cardiac Health/Smoking Cessation
7 Simple Tips to Get an Accurate BP Reading
10 Tips to Cut Salt
Get the Shot - Not the Flu
This flyer shares actions you and your staff can take for immunization and infection control this flu season.
It also lists common symptoms and risk factors to help you know when you should stay home.
Preventing Pneumonia with Vaccination
Pneumococcal vaccines can help reduce the risk of getting pneumonia.
Download our patient-facing flyer
explaining the types of pneumococcal vaccines, potential side effects, and more for use in your facility.
What is Pneumonia?
What You Need to Know about Opioid Prescription Medications
Opioids and Benzodiazepines: Just Say No to the Combo
Pneumococcal Vaccination Decision Tree
PCV13, PCV15, PCV20, PPSV23 ... which pneumococcal vaccine should your patient receive?
Download Quality Insights' guide for quick and easy reference on the latest guidance on pneumococcal vaccinations from the Centers for Disease Control and Prevention.
Million Hearts: Pledge to Stop Smoking
How to Change Your Employer in QSEP
Have you changed workplaces since earning your Certificate of Completion in QSEP?
It is very important
to keep your certification linked to your current facility. Learn how to update your place of employment with this guide.
Best Practices for Getting Staff CMS Training
Adverse Drug Event Prevention Assessment
The National Action Plan for Adverse Drug Event (ADE) Prevention recommends a four-pronged approach to reduce patient harms from the “Big Three” drug classes: anticoagulants, diabetes drugs, and opioids.
Download our assessment using the four-pronged approach to reduce ADEs in your facility.
C. Diff: Information for Patients and Families (Brochure)
What can be done to stop Clostridioides difficile (C. diff) from spreading in your facility?
Download our informational brochure with infection control tips to share with staff, residents, and families.
Tip Sheet: Managing Pain in Long-Term Stay Patients
Raise the SBAR: Elevate Your Facility's Workplace Communication
5 Whys of Root Cause Analysis
Action Planning Worksheet (Fillable)
QAPI: Creating a PIP Charter
Worksheet to create a Performance Improvement Project (PIP) charter
Fishbone Diagram for Root Cause Analysis (RCA)
QAPI: Guidance for Performing Root Cause Analysis (RCA)
Hand Hygiene Checklist
QAPI: Measure/Indicator Collection & Monitoring Plan
QAPI: PDSA Cycle Template
QAPI: Prioritization Worksheet for PIPs
QAPI: Process Tool Framework
QAPI: Goal Setting SMART Worksheet
QAPI: Sustainability Decision Guide
Naloxone in Nursing Home Settings
What are the benefits of naloxone? Who should receive a prescription?
Download our flyer answering these questions plus best practices for nursing home administrators.
Enhanced Barrier Precautions (EBP) Safety Audit
Use this tool to assess your facility's EBP practices based on current guidance from the Centers for Disease Control & Prevention.
Enhanced Barrier Precautions (EBP) Resident Evaluation Tool
Use this resident evaluation tool to determine the need for EBP based on current guidance from the Centers for Disease Control & Prevention.
Telehealth 101
Scenario-Based Training Guides (Package)
Are you and your staff certified in targeted COVID-19 training for nursing homes?
Download our package of quick-tip guides on:
How
to enroll in training on qsep.gov
How to update the employer linked to your training, and
Best practices for getting your staff fully certified
This toolkit has been updated to include the QSEP Group Training Facilitator Guide from the Centers for Medicare & Medicaid Services.
Updated June 2023
Opioid Patient Education for Skilled Nursing
Download our educational resource on pain management for patients in skilled nursing facilities.
This resource includes:
Explanation of different types of pain management
Guide for when to take over-the-counter pain relievers
Chronic pain form and pain diary
LTCF Emergency Preparedness Plan Outline
LTCF Emergency Preparedness Plan Check List
LTCF Emergency Preparedness Plan Toolkit (Outline & Check List)
The Long-Term Care Facility Emergency Preparedness Plan Toolkit includes both the Outline and Checklist in a single download.
Discharge Risk Assessment
Download our Discharge Risk Assessment to improve care coordination at your facility.
How to Manage my Blood Thinner
Download “How to Manage my Blood Thinner,” a tool for residents using anticoagulants.
This resource - which can be used as a discharge tool - explains symptoms and situations when a patient should contact their health care provider or call emergency services.
Common Side Effects After Getting a COVID-19 Vaccine
Updated December 2022.
What to Expect After Getting a COVID-19 Vaccine
Updated May 2024
.
Pain Management Audit Tool
Use this Pain Management Audit Tool to decrease opioid usage in your facility.
Protect Against Shingles
What you should know about shingles and the Shingrix vaccine
2023 Resolutions
In 2023, let's resolve to reduce 30-day rehospitalization rates and avoidable emergency department (ED) trips.
Here are some tips to help you stick to your resolutions.
Sepsis Tool for Long-Term Care Staff
Clinical Preadmission Ready Huddle
Download our Clinical Preadmission Ready Huddle form to complete with resident referrals.
This tool provides checklists for assessing high readmission risk, code status, wound care, medication management, and more.
CHF Risk Assessment Tool
Download our CHF Risk Assessment Tool to use as a Baseline Assessment of Residents with diagnosis of congestive heart failure (CHF).
Project Firstline Infection Control Training
The CDC’s Project Firstline offers videos and other resources to help your fight infections in your facility.
Download this flyer for a selection of Project Firstline’s Infection Control training videos and direct links to other resources.
Project Firstline COVID-19 Infection Training
The CDC’s Project Firstline offers videos and other resources to help your staff fight COVID-19 infections in your facility.
Download this flyer for a selection of Project Firstline’s training videos and direct links to other resources.
Pain Assessment in Advanced Dementia
The Pain in Advanced Dementia (PAINAD) scale has long served as a guide for assessing pain in patients with dementia.
Download our Pain Assessment in Advanced Dementia handout to help assess patients’ severity of pain and track changes over periods of time.
Infection Control Checklist
PPE Checklist (Fillable)
My Plan to Identify Infection & Sepsis
Educate patients and caregivers to know the signs of infection and/or sepsis – and form a plan in case they ever do exhibit signs of infection and/or sepsis. This patient-facing handout includes tips to prevent sepsis.
Scenario-Based Training Alternatives
Does your facility use Relias, HealthStream, or Health Care Academy for training?
Your COVID-19 and/or infection control trainings could qualify as an alternative for CMS' Targeted COVID-19 Training for Frontline Nursing Home Staff and Management.
Download our guide to learn how your facility can get credit.
Critical Element #1 Audit Tool: General Standard Precautions & Transmission Based Precautions
Use this audit tool to assess your facility on Critical Element #1: General Standard Precautions and Transmission Based Precautions (F880)
This document has been retired and archived.
Opioid Risk Assessment Tool (Fillable)
Use this tool upon admission and readmission to determine if a patient is low risk, moderate risk, or high risk for opioid abuse.
Vaccine Tracking Worksheet
Download our Vaccine Tracking Worksheet to track Pneumococcal and Influenza vaccinations in your facility.
Version 4.0 (Updated September 2023)
Naloxone Education
Opioid Safety
VTE Risk Assessment
DVT Tool
Chronic Kidney Disease: Probability and Progression Calculators
Chronic Kidney Disease Calculator: Get In The Know EHRs
Chronic Kidney Disease Calculator: Get In The Know SDOH
Opioid Reduction Review
Have you been tracking your resident’s opioid usage? Are they a candidate for tapering?
Download our Opioid Reduction Review Worksheet to track your resident’s opioid usage and opioid tapering.
This worksheet can be used by nurses and pharmacists.
Freedom From Falls Campaign
Create a campaign to prevent falls in your facility! Use this form as a guide to assess residents' fall risk factors.
Pneumococcal Vaccination Algorithm
Download our guide to determine if your resident is up to date on pneumococcal immunization.
Diabetes Toolkit
Download our Diabetes Patient Toolkit to share with diabetic patients. Resources include explainers of types of diabetes, vaccine recommendations for adults with diabetes, diabetes myth busters, and other resources for people living with diabetes.
Health and Wellness Activity Book
Post-COVID Syndrome Flyer
Download our Post-COVID Syndrome (Long COVID) handout, with information on who is at risk, signs and symptoms, and prevention.
Men's Health Checklist
Fentanyl Fact Sheet
Visitation Signage
Post this sign at facility entryways to alert visitors they should defer their visit if:
• They have had a recent positive test for COVID-19
• They have had close contact with someone with COVID-19
• They have symptoms of COVID-19
Emergency Preparedness for Residents With Cognitive Deficits
Environmental changes can increase stress and cause adverse events for residents, particularly those with cognitive impairment. Download our handout with steps your facility can take to reduce potential adverse events.
Assessment of Current CDI Prevention Activities
Download our Assessment of Current CDI Prevention Activities tool to help your facility adopt evidence-based practices shown to reduce Clostridium difficile, also called C. difficile, C. diff, or CDI.
Did You Know...About Hypertension & Sun Exposure?
Annual Wellness Visit Flyer
Welcome to Medicare Flyer
Fall Tracking Worksheet
Download our Fall Tracking Worksheet to:
Track and identify trends for common causes of falls
Target falls that lead to emergency department trips and/or rehospitalizations
Ensure sustainable practices are in place to reduce overall fall rates
Version 1.0 - Updated June 2023
Opioid Toolkit
Xylazine Fact Sheet
SBAR for UTI (Fillable Form)
In the event of a suspected urinary tract infection (UTI), fill out this SBAR form before contacting the resident’s physician.
SBAR – a communication technique – stands for Situation, Background, Assessment and Recommendation/Request for Orders.
This form is an interactive PDF that can be filled out on your computer or tablet.
SBAR for Post-Falls (Fillable Form)
Reduce falls in your facility by using our SBAR communication form in your post-fall huddle.
This form gathers essential details about the Situation, Background, Assessment, and Recommendation, and lists actions facilities should take to prevent future falls.
Emergency Prep and Dementia
Environmental changes can increase stress and cause adverse events for residents, particularly those with cognitive impairment.
Download our handout with steps you can take to reduce adverse events as part of your facility's emergency preparedness planning.
Adverse Event Review
Download our Adverse Event QAPI Review as a part of your Quality Assurance & Performance Improvement process.
Pennsylvania Smoking Cessation Guide
West Virginia Smoking Cessation Guide
Q&A on Culturally and Linguistically Appropriate Services (CLAS) Standards
Warm Handoff Workflows
Adults Need Vaccines Too!
SBAR for LRI
In the event of a suspected lower respiratory tract infection (LRI), fill out this SBAR form before contacting the resident’s physician.
SBAR – a communication technique – stands for Situation, Background, Assessment and Recommendation/Request for Orders.
COVID-19 Vaccine Schedule (Updated September 2023)
In September 2023, the Centers for Disease Control and Prevention (CDC) updated its definition of who is considered Up to Date on COVID-19 vaccines.
Download our COVID-19 Vaccine schedule with the latest recommendations from the CDC.
Updated September 2023
Quality Measure Tip Sheet: Influenza Vaccine
Quality Measure Tip Sheet: Pneumonia Vaccine
Quality Measure Tip Sheet: Pneumonia Vaccine
Homebound Cardiac Rehabilitation Exercises
Chronic Kidney Disease: Are You At Risk?
RSV Vaccine
Download our patient-facing flyer explaining respiratory syncytial virus (RSV) and the new vaccines that can help combat the virus.
COVID Toolkit (4 Flyers)
Download our COVID-19 Vaccine Clinic Toolkit to give your staff and residents the latest information.
This toolkit has been updated to align with the latest COVID-19 vaccine guidance from the Centers for Disease Control and Prevention (CDC).
Flyers updated September-October 2023.
Understanding Your Blood Pressure Numbers
Palliative Care and Oranges: A Story About Managing Illness (LTC Version)
Download our educational handout explaining what palliative care is and how it can help people managing illness.
Adult Immunizations Toolkit for Clinicians (Updated November 2023)
Health Literacy 101
Changing Seasons – Changing Conditions
How can you prevent avoidable hospitalizations for your residents this fall? Here are changing conditions to monitor as the seasons change.
COVID-19 Vaccine Schedule For Patients & Residents
In September 2023, the Centers for Disease Control and Prevention (CDC) updated its definition of who is considered Up to Date on COVID-19 vaccines.
Download our simplified COVID-19 Vaccine schedule to share the latest CDC recommendations with your residents!
Updated October 2023
Pennsylvania Resource Guide Excel Version
Recipe for Success Thanksgiving
Is reducing rehospitalizations and avoidable emergency department (ED) visits on your facility's New Year's resolutions list?
As 2024 approaches, follow this menu to prepare your facility to decrease rehospitalization and avoidable ED trip rates.
Pennsylvania Resource Guide
Holiday Wish List
Is quality improvement all you want for Christmas? Add Quality Insights’ resources to your holiday wish list!
Download our flyer with available resources on Quality Assurance & Performance Improvement (QAPI), reducing rehospitalizations, risk tools, and more.
Healthy Bites with Quality Insights Flyer
Physical Therapy Over Opioids Word Search
Quality Measure Tip Sheet: Antipsychotic Medication – Long Stay
Download our tip sheet for an overview of Quality Measures (QMs) and Minimum Data Set (MDS) coding requirements for antipsychotic medications in long-stay residents.
Diabetes-Friendly Delights: Fuel Your Festive Spirit with a Healthy Pre-Feast Snack
Team-Based Approach to Pain Management
This resource provides an overview of the key elements of a team-based approach to pain management in nursing facilities.