Customers sometimes ask us how we differ from BMW Dealership. We'll be the first to admit that our physical presence is not comparable to that of a large Franchised BMW Dealer. The real reasons our Independent Repair Shop differs from a BMW Dealership can be seen in everything we do. A few moments in our auto repair shop and you will see we have a passion for customer service and BMW Repair.
BMW Dealerships have a strong connection to Corporate BMW. All BMW Factory Warranty work must be performed at a Franchised Dealer. Most dealerships have a Factory Warranty Clerk that handles this. Included BMW Service, or service work included with the purchase of a BMW, that BMW pays to perform must also be completed at a dealership. Outside of these two types of BMW repairs or service, an independent can perform all maintenance or repairs.
BMW Dealerships buy their parts direct from BMW. They are locked into this relationship, where an independent can buy the same parts from the manufacturer. This gives independent repair shops an edge when it comes to most major service parts. Dealers generally charge over manufacturer list retail price for parts to maintain their margins. Part prices vary depending on the type of component. Some parts, like trim and special components, are only available from BMW.
BMW Dealerships are the first to get the latest diagnostic technology for current model year vehicles. This allows them to repair vehicles that are under BMW Factory Warranty. Generally, when the BMW factory warranty is expired when a specialized BMW Repair shop will have the same computer systems as the dealer. BMW Dealerships also have the latest service information for current model year vehicles. The information they receive is re-distributed to independents who can pay for the latest data.
The benefit of taking your BMW to the a BMW Dealership for a factory warranty repair is clear. Keep in mind that all routine service can be performed at a BMW Specialized Repair Shop. Here is an article from Edmunds.com about how you may save by choosing the independent repair shop.
Your BMW was a big investment, and you don't want to trust it to just anybody. But when you need to have work done while the car is still under the BMW Factory Warranty period, you have more choices about where to get the work done than you may have realized. There are some significant advantages to choosing an alternate BMW service center when you want the best possible service.
The dealership isn't the only place to get great service for your BMW. Our facility has highly trained mechanics who can perform BMW factory warranty work with the same reliable, high quality work as any dealership. We also have the same level of diagnostic capability specifically for BMW cars, so you can be sure we'll find the problem and fix it right the first time.
When you have your vehicle serviced here, you can be assured that you're getting the same high quality, original BMW equipment parts as at the dealership. We also use the same factory special tools so that your BMW will be repaired the right way.
Car repairs are a big hassle and can cause a great deal of stress. You want a repair facility and mechanics who really care about you and want to take the headache out of the experience. While we can't promise you'll never have to fix your car again or that it won't cause some inconveniences, we can assure you that we'll make your experience as smooth as possible. Our professional technicians really care about you and we'll never treat you like a car and not a customer.
We know that there are at least a dozen BMW dealerships who do automotive service and repair within an easy drive of our shop in the Central PA area.
But, did you know that a survey released by AutoMD showed that more than 87 percent of people believe that independent service shops have better prices than dealers? More importantly, 67 percent of the 3,000 respondents trust their independent car repair shops over dealers.
Are you one of the people who know that there are alternatives to having your car serviced at a BMW dealership, but are still relying on a dealer?
At Swedish Motors, we'd like to know why.
With our competitive pricing, years of industry experience, and open shop policy we know that you'll be more than satisfied if you choose us over a BMW dealership.
Being an independent service shop, but with a strong history that includes experience as a dealership we like to encourage open minded and entrepreneurial thinking.
In this case, we think that the 67 percent of the people who said they trusted independent car repair shops were right.
So, as independent as we are, we realize that sometimes the best alternative is to run with the crowd. Or, in this case, drive over to our shop and see why Swedish Motors is the best alternative for BMW service and repair.
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